Welcome to campingequiptop.com, your trusted online store for high-quality summer toys for kids across Switzerland. We are committed to providing fast, safe, and reliable shipping in compliance with Swiss consumer protection laws. Please review our Shipping & Delivery Policy carefully before placing your order.
We deliver to all cantons and regions within Switzerland. At this time, we do not ship internationally.
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or Swiss public holidays will be processed on the following working day.
In rare cases of processing delays, you will be notified promptly by email.
We partner with reputable Swiss delivery services to ensure safe and timely shipment of your order. Available shipping options include:
Delivery times may vary depending on local conditions, weather, and carrier availability beyond our control.
Shipping charges are calculated based on the size, weight, and shipping method of your order. These costs will be clearly displayed during checkout. Orders over CHF 100 qualify for free standard shipping within Switzerland.
Please ensure your delivery address is complete and accurate. We cannot accept responsibility for delays or losses resulting from incorrect or incomplete address information.
If a shipment is returned to us because of an incorrect address, you may be responsible for additional shipping fees to resend the order.
After dispatch, you will receive an email confirmation with a tracking link to monitor the status of your shipment at any time.
If delivery cannot be completed, the carrier may leave a notification with instructions for redelivery or pickup. If a shipment is returned to us after failed delivery attempts, you will be responsible for any re-shipping costs.
If your shipment arrives damaged or does not arrive at all, please notify us within 48 hours at info@campingequiptop.com or call +41 58 787 11 54. We will investigate and arrange a replacement or refund if applicable.
This Shipping & Delivery Policy is governed by the Swiss Code of Obligations (OR) and the Federal Act on Unfair Competition (UWG). Nothing in this policy limits your statutory rights as a Swiss consumer.
If you have any questions about shipping or delivery, please contact our customer service team:
Thank you for choosing campingequiptop.com for your children’s summer toys. We look forward to providing a joyful and reliable shopping experience.